Billing Terms and Conditions

SIBELON Payment Policy

1. Accepted Payment Methods
At SIBELON, we offer a variety of secure payment options to ensure a smooth and convenient shopping experience. We accept the following payment methods:

  • Credit & Debit Cards: Visa, MasterCard, American Express

  • Apple Pay & Google Pay

  • Bank Transfers (for bulk orders – contact us for details)
    All payments are processed in Great Britain Pound (GBP).

2. Payment Processing
Payments must be completed at the time of purchase.
Orders will not be processed or shipped until full payment has been received.
If a payment is declined or fails, the order will not be confirmed.

3. Pricing & Currency
All prices listed on the SIBELON website are in Great Britain Pound (GBP).
Prices are subject to change without notice.
Any applicable taxes and shipping fees will be calculated at checkout.

4. Secure Payment Processing
SIBELON uses SSL encryption and trusted payment gateways to ensure that your transactions are secure.
We do not store your credit card or payment details.

5. Refunds & Chargebacks
Refunds are processed according to our Refund Policy.
Unauthorized chargebacks will be disputed. If you experience any issues with your order, please contact us first at contact@sibelon.com.

6. Fraud Prevention
SIBELON reserves the right to cancel or hold any order suspected of fraud, unauthorized activity, or high-risk transactions.
Additional identity verification may be requested for high-value orders.

7. Contact Us
Business Name: SIBELON
Address: 2 The Avenue, Middle Wallop, Stockbridge, SO20 8QB, United Kingdom
Email: contact@sibelon.com
Phone: +44 7537 130497
Website: https://www.sibelon.com
Contact Page: https://www.sibelon.com/pages/contact-us

Customer Service Hours: Monday to Friday – 9:00 AM to 5:00 PM (GMT)

Our customer support team typically responds within 24 hours.

Thank you for shopping with SIBELON!