Terms of service

Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who wish to access or use the Service.

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the Terms, you do not have permission to access the Service.

Purchases
When you make a purchase through the Service (“Purchase”), you may be required to provide certain information related to your order, including but not limited to your credit or debit card number, expiration date, billing address, and shipping information.

By submitting this information, you represent and warrant that (i) you have the legal right to use the payment method provided, and (ii) the information you supply is accurate, complete, and truthful.

We may use third-party services to process payments and fulfill Purchases. By submitting your payment information, you authorize us to share this information with such third parties in accordance with our Privacy Policy.

We reserve the right to refuse or cancel any order at any time for reasons including, but not limited to, product or service availability, errors in pricing or descriptions, inaccuracies in your order, or other legitimate reasons.

We also reserve the right to refuse or cancel any order if fraud, unauthorized activity, or illegal behavior is suspected.

Availability, Errors, and Inaccuracies
We regularly update the products and services available on our Service. However, information on the Service or in advertising may occasionally be inaccurate, incomplete, or outdated.

Products or services may be incorrectly priced, described inaccurately, or unavailable. We do not guarantee the accuracy, completeness, or timeliness of information on the Service.

We reserve the right to correct errors, inaccuracies, or omissions and to update information at any time without prior notice.

Contests, Sweepstakes, and Promotions
Any contests, sweepstakes, or promotions (“Promotions”) made available through the Service may be governed by separate rules. If you participate in Promotions, you agree to comply with those rules and our Privacy Policy.

If Promotion rules conflict with these Terms, the Promotion rules will apply.

Accounts
When you create an account with us, you confirm that you are at least 18 years old and that the information you provide is accurate, complete, and current. Failure to do so may result in immediate termination of your account.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Please notify us immediately if you become aware of any unauthorized access or security breach.

You may not use a username that is unlawful, misleading, infringes on others’ rights, or is offensive, vulgar, or obscene.

We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion.

Copyright Policy
We respect intellectual property rights and take infringement claims seriously.

If you believe that content on our Service infringes your copyright, please submit a written notice to contact@sibelon.com with the subject line “Copyright Infringement.”

Submitting false or misleading claims may result in legal consequences.

DMCA Notice and Procedure for Copyright Infringement Claims
To file a DMCA notice, please provide the following information:

Your physical or electronic signature
A description of the copyrighted work claimed to be infringed
The URL or location of the infringing material on our Service
Your address, phone number, and email address
A statement that you have a good faith belief the use is unauthorized
A statement, under penalty of perjury, that the information is accurate and that you are authorized to act on behalf of the copyright owner

Notices should be sent to contact@sibelon.com

Links to Other Websites
Our Service may contain links to third-party websites or services that are not owned or controlled by SIBELON.

We assume no responsibility for the content, policies, or practices of any third-party websites or services. Use of third-party websites is at your own risk.

We recommend reviewing the terms and privacy policies of any third-party services you visit.

Termination
We may terminate or suspend your access to the Service immediately, without prior notice, for any reason, including breach of these Terms.

If you wish to terminate your account, you may simply discontinue using the Service.

All provisions that by their nature should survive termination will remain in effect.

Indemnification
You agree to defend, indemnify, and hold harmless SIBELON, its owners, employees, contractors, affiliates, and agents from any claims, damages, losses, liabilities, or expenses arising from your use of the Service or violation of these Terms.

Limitation of Liability
In no event shall SIBELON, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising from your use of the Service.

This applies regardless of legal theory and even if we were advised of the possibility of such damages.

Disclaimer
Your use of the Service is at your sole risk. The Service is provided “AS IS” and “AS AVAILABLE” without warranties of any kind, express or implied.

We do not guarantee uninterrupted service, error-free operation, or that the Service is free of viruses or harmful components.

Exclusions
Some jurisdictions do not allow certain warranty exclusions or liability limitations. In such cases, these limitations may not apply to you.

Governing Law
These Terms are governed by the laws of the United Kingdom, without regard to conflict of law principles.

If any provision is found unenforceable, the remaining provisions will remain in effect.

These Terms constitute the entire agreement between you and SIBELON regarding the Service.

Changes
We reserve the right to modify or replace these Terms at any time. Material changes will be communicated at least 30 days before they take effect.

By continuing to use the Service after changes become effective, you agree to the updated Terms.

Shipping Warehouses
We operate fulfillment warehouses in the United Kingdom, Germany, China, and the United States. Orders may be shipped from any location depending on product availability and delivery address.

Contact Information
Business Name: SIBELON
Address: 2 The Avenue, Middle Wallop, Stockbridge, SO20 8QB, United Kingdom
Email: contact@sibelon.com
Phone: +44 7537 130497
Website: https://www.sibelon.com
Contact Page: https://www.sibelon.com/pages/contact-us

Customer Service Hours:
Monday to Friday – 9:00 AM to 5:00 PM (GMT)

Our customer support team usually responds within 24 hours.

Thank you for shopping with SIBELON!